Employment

Osceola Heritage Park, managed by SMG, the world leader in venue management, offers exciting and challenging career opportunities. We accept applications and resumes for posted positions only. TO BE CONSIDERED, RESUMES MUST INCLUDE SALARY REQUIREMENTS.

Available Full-Time Positions

CATERING SUPERVISOR                                            

FLSA Status: Salary Exempt                                         

Department: Food & Beverage                          

Reports to: F&B Operations Manager

 

SUMMARY:  The Catering Supervisor will work in conjunction with the Banquet Manager and Catering Sales Manager in both Banquet and Arena Functions within the Catering Department to include, but not limited to, Suite Attendant, Banquets, Meetings, Bars and any other function serving any food and beverage items.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist with the training of new employees.
  • Schedule the appropriate staff for events, oversee and direct staff.
  • Assist with enforcing SMG/OHP policies and procedures including alcohol policies.
  • Serve as liaison with clients.
  • Fulfill the service per each Banquet Event Order (BEO).
  • Prep set up and organization of Catered Event; Prep break down and cleanup of Catered Event.
  • Creativity in designing buffet presentations and coffee break décor.
  • Continuously improve the overall look and appearance of buffets.
  • Maintain a line of communication with the Banquet Manager.
  • Manage banquets in the absence of Banquet Manager/F&B Operations Manager.
  • Assist Banquet Manager with maintaining accurate cogs and labor for an event.
  • Follow and maintain all cost guidelines for labor, beverage & food.
  • Maintain all Banquet equipment cleanliness on a daily basis.
  • Attend Weekly F&B Department Meetings and Menu Meetings.
  • Other duties as assigned.

 

EDUCATION AND EXPERIENCE

  • High school diploma or GED required;
  • 1 to 2 years’ experience supervising other employees in the food service industry.
  • ServSafe and TIPS Certification or ability to obtain within 90 days of employment.
  • Fluent in English and Spanish preferred.

 

SKILLS AND ABILITIES:                

  • Advanced oral and written communication skills;
  • Ability to communicate clearly and professionally with management, staff and clientele;
  • Excellent organizational, planning, customer service and inter-personal skills;
  • Attention to details and the ability to multi task;
  • Ability to work independently and in a team environment;
  • Must have a professional appearance and adhere to uniform policy;
  • Must be fully flexible with schedule.

 

Physical Demands

  • Position requires working extended hours, flexible hours including nights, weekends and holidays, based on event schedule.
  • Position requires physical ability to move about large facilities, including being on feet and walking for prolonged periods, bending, crouching, reaching, grabbing and/or standing up to and over 8-10 hours daily.
  • May be required to work both indoors and outdoors as required by the event.
  • Position requires being able to be exposed to high noise levels during concerts and other events.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

TO APPLY:

click here or
email your resume and cover letter to [email protected]

 

Chief Engineer

 

FLSA Status: Hourly, Non-Exempt                                         

Department: Operations                          

Reports to: Director of Operations

 

SUMMARY:   This position is responsible for maintaining full operation of technical and mechanical systems (electrical, telecommunications, audio/visual equipment, food and beverage equipment, and service vehicles) within the Silver Spurs Arena, Events Center, baseball stadium, and property.  Ensure that the delivery of event-related utility services are set up in a timely manner and maintained during events.  Work closely with the county facility maintenance team in maintaining physical plant systems and operations (HVAC, facility maintenance, roofing systems, plumbing, backup power systems, and fire systems). 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensures proper utilization of CMMS program (Altum) and monitors assigned work orders;
  • Coordinate, monitor and supervise general maintenance of facility;
  • Provides technical support, oversee and/or make repairs to all facility systems and equipment;
  • Coordinate preventive maintenance activities and maintain proper documents/logs for record keeping;
  • Develop an emergency action plan, corrective action plan and solutions for system malfunctions

or breakdowns; maintain capital equipment inventory. 

  • Ensures adherence to OSHA, NFPA and other applicable safety codes;
  • Ensure that events are prepared and equipped with proper technical equipment and systems;
  • Maintain a safe working environment;
  • Conforms to the policies established by SMG in the successful performance of this position;
  • Other duties may be assigned;

 

SUPERVISORY RESPONSIBILITIES:    

  • Directly supervises employees in the Engineering Department in accordance with SMG's policies and applicable laws;
  • Plan, assign and direct work;
  • Address complaints with the Director of Operations;
  • Assist with the interview process and training of engineers;

 

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or GED required;
  • Graduate of an accredited technical school preferred but not required;
  • Three plus years of hands-on experience in building maintenance or related field;
  • Two plus years in a supervisory role;

 

SKILLS AND ABILITIES:      

  • Professional presentation, appearance and work ethic;
  • Good written, verbal and interpersonal communication skills are required; including interaction with all levels of staff including management;
  • Organizational and multi-task skills is essential;
  • Strong customer service skills;
  • Ability to prioritize and handle multiple projects simultaneously;
  • Ability to effectively supervise staff;
  • Ability to work irregular / extended hours, including nights and weekends is a MUST;

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the job.

 

  • Heavy lifting, climbing, carrying, stooping, crawling and equipment operation; 
  • Working indoors and outdoors and is subject to adverse conditions;

 

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

To Apply: CLICK HERE

OR submit resume with salary requirements to: [email protected]

 

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

 

 

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AVAILABLE PART-TIME POSITIONS

There Are No P/T Positions Available At This Time.