Join Our Team

Are you interested in the live events business? Osceola Heritage Park, proudly managed by ASM Global, the world leader in venue management, offers a multitude of exciting professional career opportunities. We accept applications and resumes for posted positions only. See positions below.

To be considered, resumes must include salary requirements.

Full-Time Positions

Operations Staff

SUMMARY

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Operations Staff.  The successful candidate will be responsible for changing over the facility for events and maintaining the cleanliness of buildings and grounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES
•    Event set-up and changeover to include moving, arranging, assembly and disassembly, setting and removal of items needed.
•    Equestrians event set up and changeover may include assembly and disassembly of animal penning.
•    General cleaning and upkeep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, washing windows; cleaning toilets, urinals, mirrors, walls, arena seats, and trash cans.  

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  

•    High school diploma or equivalent.
•    Must be able to speak, read, and write English.
•    Previous event set-up and custodial experience preferred.
•    Forklift Certification or ability to acquire certification within 30 days of employment.
•    Experience with Aerial Lifts.
•    Ability to operate a Golf cart.
•    Ability to work independently or in a team environment. 
•    Ability to work flexible hours based on events, including daytime, evenings, weekends, and holidays, as needed.


COMPUTER SKILLS                               
•    Experience using Microsoft Outlook.

PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
•    Required to use hands, reach, stoop, kneel, crouch, crawl, walk and stand for long periods of time.
•    Ability to regularly lift and/or move up to 50 pounds and over.  
•    Ability to work in high areas as needed.  
•    Ability to work in an indoor and outdoor setting and may be subjected to adverse actions.

WORKING ENVIRONMENT/CONDITIONS

•    Able to withstand loud concert-type settings, weather conditions.
•    Ability to work on indoor and outdoor events.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need a reasonable accommodation to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

APPLY

Part-Time Positions

PT Cashier

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a PT On Call- Cashier at Osceola Heritage Park. The cashier sells menu items at the concession stand, controls waste, and provides good customer satisfaction.

 

ESSENTIAL DUTIES AND FUNCTIONS

  • Follow all policies and procedures of ASM Global.
  • Assist in the setup of the stand prior to the event, (cooking pretzels, making hotdogs, etc.).
  • Verify starting bank with money manager and handle money in accordance with cashier money handling policy.
  • Keep track of all voids and over rings.
  • Take orders from customers; Check ID for alcohol sales and enforce alcohol policy.
  • Assist with keeping an accurate inventory count.
  • Balance revenue sheet after each event.
  • Help with post-event break down, (cleaning, putting stock away, etc.).
  • Other duties as assigned.

 

QUALIFICATIONS

  • Have a working knowledge of the Food & Beverage industry.
  • Great customer service skills.
  • Ability to work in a team environment.
  • Ability to follow verbal and written instructions.
  • Clean professional appearance, and ability to adhere to uniform policy.

 

EDUCATION AND WORK EXPERIENCE

  • High School Diploma or Equivalent.
  • Must obtain Safe Staff training within 90 days of employment.
  • Must have cashier experience and excellent math skills.

 

PHYSICAL DEMANDS

  • Must be able to stand for long periods of time.
  • Must be able to work in a fast-paced environment.
  • Must be able to work a flexible schedule including days, nights, weekends, and holidays if needed.

 

WORKING ENVIRONMENT

  • Able to withstand loud concert-type settings, and weather conditions.
  • Ability to work on indoor and outdoor events.

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to handle files, type and operate office machines; talk and hear on the telephone; Specific vision abilities required to perform this job include close vision to handle office correspondence.

 

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodations or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

APPLY

PT Concessions Stand Manager

SUMMARY: Oversee the concession stands and handle operations, issues, and situations during an event, and control inventory during events.

 

ESSENTIAL DUTIES AND FUNCTIONS

  • Verify the beginning and ending inventory counts in concession stands.
  • Assist with the training of any new concession workers.
  • Keeps track of ingoing and outgoing inventory.
  • Ensure product is always stocked and available to guests.
  • Help enforce all ASM Global/Savor policies and procedures including alcohol policies.
  • Monitor the quality of food and presentation continuously.
  • Provide excellent customer service skills.
  • Ensure that all paperwork is filled out properly.
  • Other duties as assigned.

 

QUALIFICATIONS

  • Have a desire to work as a team.
  • Excellent people and customer service skills.
  • Be able to follow written and verbal instructions.
  • Able to supervise other employees.
  • Sound decision maker and knows when to concur with management if needed.
  • Clean professional appearance, and ability to adhere to the uniform policy.

 

EDUCATION AND WORK EXPERIENCE

 

  • Previous supervisor or management experience in the Food & Beverage industry is a plus.
  • Must have some prior knowledge in the food service industry.
  • Must obtain and maintain an approved sanitation class that is required by the state.
  • Obtain SERV Safe training within 90 days of employment.

 

PHYSICAL DEMANDS

  • Must be able to stand on their feet for long periods at a time.
  • Be able to work in a fast-paced environment.
  • Must be able to work a flexible schedule including days, nights, weekends, and holidays if needed

 

WORKING ENVIRONMENT/CONDITIONS

  • Able to withstand loud concert-type settings and weather conditions.
  • Ability to work on indoor and outdoor events.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Applicants that need reasonable accommodations to complete the application process may contact 321-697-3333

 

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

APPLY

PT Warehouse Staff

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for part-time Food and Beverage Warehouse Staff at Osceola Heritage Park, Kissimmee, Florida. The Warehouse Staff provides support to the F&B Dept. by maintaining inventory levels and stocking stands.

ESSENTIAL DUTIES AND FUNCTIONS

•    Prepare product requisition forms for deliveries and transfers.
•    Help receive deliveries.
•    Able to use stock sheets.
•    Assist with keeping accurate inventory records.
•    Assist in pre-event set-up and post event breakdown.
•    Transfer product before, during, and after events.
•    Follow all policies and procedures of SMG including adhering to uniform policy.
•    Other duties as assigned.

QUALIFICATIONS

•    Good customer service skills.
•    Clean professional appearance.
•    Ability to work in a fast-paced team environment or independently.
•    Ability to follow written and verbal directions with minimum supervision.
•    Ability to work flexible hours (days, nights, weekends, and possibly holidays)

EDUCATION AND WORK EXPERIENCE

•    High School diploma or GED required.
•    Food and Beverage industry experience.
•    Warehouse experience desired, but not required.

PHYSICAL DEMANDS

•    Ability to lift repetitively up to 50 pounds.
•    Ability to move about, stand and walk for prolonged periods of time.

WORKING ENVIRONMENT/CONDITIONS

•    Ability to work indoors and outdoors as required by the event.
•    Ability to withstand high noise levels during concerts and other events.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact 321-697-3333.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


APPLY

PT Event Staff

SUMMARY

ASM Global, the leader in privately managed public assembly facilities, has an excellent opportunity for part-time Event Staff at Osceola Heritage Park, Kissimmee, Florida.  The Event Staff is responsible for directing patrons to their seats for shows or events by demonstrating excellent customer service skills and responding promptly to customer needs and requests for service and assistance. The successful candidate must be able to work independently handle most questions without assistance, and efficiently and courteously answer questions concerning pricing, seating, events, facility layouts, and amenities.  

ESSENTIAL DUTIES AND RESPONSIBILITIES
•    Greet each guest with a smile and encourage them to enjoy their visit to our facilities.
•    Listen attentively to patrons' questions, concerns, or suggestions and be prepared to answer their questions.
•    Inspect your assigned areas for any safety hazards or seating irregularities prior to opening the doors; report any problems to the Event Manager on duty.
•    Knowledge of the locations of the nearest restrooms, drinking fountains, smoking sections, and concession stands.
•    Face the incoming patrons (not the floor) while standing at the top of your section or in the center of your passageway.
•    Constantly scan the seating areas for any unusual happenings.
•    Scan your assigned area for cans, bottles, and any alcohol-related problems.
•    Be alert for any objects being thrown from the seating areas and from areas above your area.
•    Watch for seat jumpers to protect the integrity of the tickets.
•    Prevent patrons and vendors from blocking walkways and aisles.
•    Advise patrons who are smoking that it is prohibited in the seating areas and direct them to the designated smoking areas outside.
•    Direct and control the exiting of Patrons in the event of an emergency evacuation.
•    Report any incidents to the Event Manager on Duty.
•    Report any medical emergencies to a Manager on Duty; assist in completing an incident report, if necessary.
•    Thank patrons for attending the event and conduct a thorough search of your assigned area for any items left behind.
•    Turn in all lost and found articles to the Information/Customer Service desk.
•    Ability to use and operate Ticket Master Scanner to scan bar codes on tickets.
•    Require each person entering the facility to have a valid ticket.
•    Examine the patron’s ticket for a valid date, proper facility, show time, and seat location.
•    Knowledge of reading the ticket text to direct patrons to their seats.
•    Take tickets at a pace to keep patrons steadily moving into the facility.
•    Direct or escort patrons with ticket problems to the customer service desk or Event Manager on Duty.
•    Other job duties as assigned.

QUALIFICATIONS

•    Must be able to speak, read, and write English.
•    Professional attitude and appearance.
•    Ability to listen and follow instructions.
•    Ability to work independently and in a team environment.
•    Good communication, customer service, and sense of public relations skills.
•    Good organizational and problem-solving skills.
•    Ability to work flexible hours including daytime, evening, weekends, and holidays as needed.


EDUCATION AND EXPERIENCE

•    High school diploma or general education degree (GED).
•    Guest services background preferred.


PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
•    Ability to stand for long periods of time required.
•    Ability to use hands to handle tickets.
•    Ability to see up close and far away.
•    Must be able to climb stairs and move quickly from one area to another in a safe manner under restricted lighting.
•    Constant reaching, standing, walking, and stooping.
•    Occasional lifting and carrying up to 20 lbs.
•    Performing work through repetitive eye/hand coordination.

WORKING ENVIRONMENT 
The working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
•    High noise level.
•    Exposure to weather conditions.
•    Restricted lighting.


NOTE

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who need reasonable accommodations to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


APPLY

PT Cook 1

SUMMARY
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Cook I.  The Cook I will work in all aspects of the Culinary Operations including off-premises locations under the leadership of the management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES
•    Ensure the Culinary Kitchen is clean and organized, and maintain a clean work area
•    Ability to finish work assignments in a timely manner
•    Assist the Culinary Leadership in the preparation of Banquet Event Orders (BEO)
•    Must be assertive and ask questions if an assignment is not clear and concise
•    Other duties as assigned

SUPERVISORY RESPONSIBILITIES
Supervise temporary labor staff as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

Culinary Arts Degree or 3-5 years experience in multi-purpose, high-volume Catering Operation.

SKILLS AND ABILITIES
•    Knife skills
•    Ability to be a team player, approachable, and maintain a great attitude
•    Ability to multi-task
PHYSICAL DEMANDS

•    While performing the duties of this job, the employee is regularly required to stand and walk for long periods at a time
•    Required to stoop and lift
•    Ability to lift 30 pounds to the waist

NOTE

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who need reasonable accommodations to complete the application process may contact 321-697-3333.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

APPLY

PT Cook 2

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Cook II.  The Cook II will work in all aspects of the Culinary Operations including off-premises locations under the leadership of the management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•    Ensure the Culinary Kitchen is clean and organized, and maintain a clean work area
•    Ability to finish work assignments in a timely manner
•    Assist the Culinary Leadership in preparation of Banquet Event Orders (BEO)
•    Must be assertive and ask questions if assignment is not clear and concise
•    Other duties as assigned

SKILLS AND ABILITIES       
                        
•    Knife skills
•    Ability to be a team player, approachable, and maintain a great attitude
•    Ability to multi-task

SUPERVISORY RESPONSIBILITIES   
                            
Supervise temporary labor staff as needed

EDUCATION AND EXPERIENCE        
                       
Culinary Arts Degree or 1-2 years experience in multi-purpose, high volume Catering Operation

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL DEMANDS 

•    While performing the duties of this job, the employee is regularly required to stand and walk for long periods at a time
•    Required to stoop and lift
•    Ability to lift 30 pounds to the waist

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

APPLY