Join Our Team

Are you interested in the live events business? Osceola Heritage Park, proudly managed by ASM Global, the world leader in venue management, offers a multitude of exciting professional career opportunities. We accept applications and resumes for posted positions only. See positions below.

To be considered, resumes must include salary requirements.

Full-Time Positions

Conversion Manager

Summary 

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a Conversion Manager at Osceola Heritage Park.
The conversion manager is in a hands-on position, responsible for setting up and teardown equipment for events. The Conversion Manager will direct, and coordinate personnel, subcontractors, and daily activities involved in the successful execution of events. 

Essential Duties and Responsibilities
•    Ensure timely setup and teardown of exhibit halls, conference rooms, arena, and other event spaces according to floor plans and event requirements.
•    Move tables, chairs, and various equipment to designated areas according to diagrams, verbal instructions, and event needs.
•    Create employee schedules, production schedules, and timelines consistent with client access requests and other venue department needs.
•    Identify business needs within the set-up department and communicate through various labor agencies to fulfill staffing levels.
•    Complete performance appraisals for temporary staff.
•    Lead crews promoting urgency, accuracy, and efficiency.
•    Develop and implement policies and procedures for changeover crews (i.e., SOPs, daily “to do” lists, etc.)
•    Oversee custodial crews in the absence of the Housekeeping Manager to assure cleanliness of the facility.
•    Order and maintain proper par levels of supplies and equipment related to setup of events.
•    Responsible for proper storage of supplies and equipment.
•    Supervise staff during set-up in a manner consistent with ASM Global Human Resources
•    Document all work-related injuries and illnesses.
•    Assist as needed in all areas of set up.
•    Perform other duties as assigned.


Qualifications 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience         
•    High school diploma or equivalent required
•    Bachelor’s or associate degree in business, sports management, hospitality management, or a relevant field is preferred
•    3-5 years of leadership or supervisory experience, preferably in hospitality or a related industry with concentrated operations and maintenance responsibilities
•    Maintain a valid driver’s license.

Skills and Abilities
•    Familiar with operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
•    Proven leadership skills with the ability to coach, mentor, and motivate a diverse workforce.
•    Skilled at interacting effectively with all levels of management and staff, promoters, suppliers, guests, and visitors.
•    Ability to plan, coordinate, and supervise changeover and custodial activities under stringent schedules and produce accurate results in a fast-paced environment.
•    Ability to handle multiple projects and deadlines.
•    Detail oriented and excellent organizational skills.
•    Work independently with limited supervision, exercising judgment and initiative.
•    Excellent verbal, written, and interpersonal skills.
•    Knowledge of and compliance with state and federal OSHA and ADA requirements
•    Knowledge of safety practices, including first aid and all applicable safety standards for public facilities
•    Ability to use standard office equipment and computers using MS Windows, MS Excel, MS Outlook, MS Word, scheduling software, and work order systems.
•    Ability to be certified using forklifts, scissor lifts, and aerial work platforms.

Physical Demands
•    Lifting, carrying, pushing/pulling items of at least 50 pounds
•    Climbing stairs or ladders, working from various heights
•    Ability to walk, climb stairs, and stand for several hours with infrequent breaks.
•    Bending, stooping, or kneeling occasionally
•    Vision, hearing, and speech frequently used for communications and speaking, judging distances, reading signs, listening to others in a public forum, noisy atmosphere, and two-way radio.
•    Working inside and outside the building with exposure to adverse conditions
•    Some exposure to chemicals used for cleaning.


Hours of Work and Travel Requirements
•    40-45 hours of work per week on average
•    Irregular hours including early mornings, late evenings, weekends, and holidays as determined by maintenance and event schedules.
•    Extended hours may be required as determined by maintenance and event schedules.
•    Out-of-town or overnight travel is not regularly expected.

NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who need reasonable accommodations to complete the application process may contact 321-697-3333.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

APPLY

Operations Staff

SUMMARY

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Operations Staff.  The successful candidate will be responsible for changing over the facility for events and maintaining the cleanliness of buildings and grounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES
•    Event set-up and changeover to include moving, arranging, assembly and disassembly, setting and removal of items needed.
•    Equestrians event set up and changeover may include assembly and disassembly of animal penning.
•    General cleaning and upkeep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, washing windows; cleaning toilets, urinals, mirrors, walls, arena seats, and trash cans.  

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  

•    High school diploma or equivalent.
•    Must be able to speak, read, and write English.
•    Previous event set-up and custodial experience preferred.
•    Forklift Certification or ability to acquire certification within 30 days of employment.
•    Experience with Aerial Lifts.
•    Ability to operate a Golf cart.
•    Ability to work independently or in a team environment. 
•    Ability to work flexible hours based on events, including daytime, evenings, weekends, and holidays, as needed.


COMPUTER SKILLS                               
•    Experience using Microsoft Outlook.

PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
•    Required to use hands, reach, stoop, kneel, crouch, crawl, walk and stand for long periods of time.
•    Ability to regularly lift and/or move up to 50 pounds and over.  
•    Ability to work in high areas as needed.  
•    Ability to work in an indoor and outdoor setting and may be subjected to adverse actions.

WORKING ENVIRONMENT/CONDITIONS

•    Able to withstand loud concert-type settings, weather conditions.
•    Ability to work on indoor and outdoor events.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need a reasonable accommodation to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

APPLY

Part-Time Positions

PT Cashier

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a PT On Call- Cashier at Osceola Heritage Park. The cashier sells menu items at the concession stand, controls waste, and provides good customer satisfaction.

 

ESSENTIAL DUTIES AND FUNCTIONS

  • Follow all policies and procedures of ASM Global.
  • Assist in the setup of the stand prior to the event, (cooking pretzels, making hotdogs, etc.).
  • Verify starting bank with money manager and handle money in accordance with cashier money handling policy.
  • Keep track of all voids and over rings.
  • Take orders from customers; Check ID for alcohol sales and enforce alcohol policy.
  • Assist with keeping an accurate inventory count.
  • Balance revenue sheet after each event.
  • Help with post-event break down, (cleaning, putting stock away, etc.).
  • Other duties as assigned.

 

QUALIFICATIONS

  • Have a working knowledge of the Food & Beverage industry.
  • Great customer service skills.
  • Ability to work in a team environment.
  • Ability to follow verbal and written instructions.
  • Clean professional appearance, and ability to adhere to uniform policy.

 

EDUCATION AND WORK EXPERIENCE

  • High School Diploma or Equivalent.
  • Must obtain Safe Staff training within 90 days of employment.
  • Must have cashier experience and excellent math skills.

 

PHYSICAL DEMANDS

  • Must be able to stand for long periods of time.
  • Must be able to work in a fast-paced environment.
  • Must be able to work a flexible schedule including days, nights, weekends, and holidays if needed.

 

WORKING ENVIRONMENT

  • Able to withstand loud concert-type settings, and weather conditions.
  • Ability to work on indoor and outdoor events.

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to handle files, type and operate office machines; talk and hear on the telephone; Specific vision abilities required to perform this job include close vision to handle office correspondence.

 

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodations or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

APPLY

PT Concessions Stand Manager

SUMMARY: Oversee the concession stands and handle operations, issues, and situations during an event, and control inventory during events.

 

ESSENTIAL DUTIES AND FUNCTIONS

  • Verify the beginning and ending inventory counts in concession stands.
  • Assist with the training of any new concession workers.
  • Keeps track of ingoing and outgoing inventory.
  • Ensure product is always stocked and available to guests.
  • Help enforce all ASM Global/Savor policies and procedures including alcohol policies.
  • Monitor the quality of food and presentation continuously.
  • Provide excellent customer service skills.
  • Ensure that all paperwork is filled out properly.
  • Other duties as assigned.

 

QUALIFICATIONS

  • Have a desire to work as a team.
  • Excellent people and customer service skills.
  • Be able to follow written and verbal instructions.
  • Able to supervise other employees.
  • Sound decision maker and knows when to concur with management if needed.
  • Clean professional appearance, and ability to adhere to the uniform policy.

 

EDUCATION AND WORK EXPERIENCE

 

  • Previous supervisor or management experience in the Food & Beverage industry is a plus.
  • Must have some prior knowledge in the food service industry.
  • Must obtain and maintain an approved sanitation class that is required by the state.
  • Obtain SERV Safe training within 90 days of employment.

 

PHYSICAL DEMANDS

  • Must be able to stand on their feet for long periods at a time.
  • Be able to work in a fast-paced environment.
  • Must be able to work a flexible schedule including days, nights, weekends, and holidays if needed

 

WORKING ENVIRONMENT/CONDITIONS

  • Able to withstand loud concert-type settings and weather conditions.
  • Ability to work on indoor and outdoor events.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Applicants that need reasonable accommodations to complete the application process may contact 321-697-3333

 

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

APPLY

PT Warehouse Staff

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for part-time Food and Beverage Warehouse Staff at Osceola Heritage Park, Kissimmee, Florida. The Warehouse Staff provides support to the F&B Dept. by maintaining inventory levels and stocking stands.

ESSENTIAL DUTIES AND FUNCTIONS

•    Prepare product requisition forms for deliveries and transfers.
•    Help receive deliveries.
•    Able to use stock sheets.
•    Assist with keeping accurate inventory records.
•    Assist in pre-event set-up and post event breakdown.
•    Transfer product before, during, and after events.
•    Follow all policies and procedures of SMG including adhering to uniform policy.
•    Other duties as assigned.

QUALIFICATIONS

•    Good customer service skills.
•    Clean professional appearance.
•    Ability to work in a fast-paced team environment or independently.
•    Ability to follow written and verbal directions with minimum supervision.
•    Ability to work flexible hours (days, nights, weekends, and possibly holidays)

EDUCATION AND WORK EXPERIENCE

•    High School diploma or GED required.
•    Food and Beverage industry experience.
•    Warehouse experience desired, but not required.

PHYSICAL DEMANDS

•    Ability to lift repetitively up to 50 pounds.
•    Ability to move about, stand and walk for prolonged periods of time.

WORKING ENVIRONMENT/CONDITIONS

•    Ability to work indoors and outdoors as required by the event.
•    Ability to withstand high noise levels during concerts and other events.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact 321-697-3333.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


APPLY

PT Cook 1

SUMMARY
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Cook I.  The Cook I will work in all aspects of the Culinary Operations including off-premises locations under the leadership of the management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES
•    Ensure the Culinary Kitchen is clean and organized, and maintain a clean work area
•    Ability to finish work assignments in a timely manner
•    Assist the Culinary Leadership in the preparation of Banquet Event Orders (BEO)
•    Must be assertive and ask questions if an assignment is not clear and concise
•    Other duties as assigned

SUPERVISORY RESPONSIBILITIES
Supervise temporary labor staff as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

Culinary Arts Degree or 3-5 years experience in multi-purpose, high-volume Catering Operation.

SKILLS AND ABILITIES
•    Knife skills
•    Ability to be a team player, approachable, and maintain a great attitude
•    Ability to multi-task
PHYSICAL DEMANDS

•    While performing the duties of this job, the employee is regularly required to stand and walk for long periods at a time
•    Required to stoop and lift
•    Ability to lift 30 pounds to the waist

NOTE

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who need reasonable accommodations to complete the application process may contact 321-697-3333.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

APPLY

PT Cook 2

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Cook II.  The Cook II will work in all aspects of the Culinary Operations including off-premises locations under the leadership of the management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•    Ensure the Culinary Kitchen is clean and organized, and maintain a clean work area
•    Ability to finish work assignments in a timely manner
•    Assist the Culinary Leadership in preparation of Banquet Event Orders (BEO)
•    Must be assertive and ask questions if assignment is not clear and concise
•    Other duties as assigned

SKILLS AND ABILITIES       
                        
•    Knife skills
•    Ability to be a team player, approachable, and maintain a great attitude
•    Ability to multi-task

SUPERVISORY RESPONSIBILITIES   
                            
Supervise temporary labor staff as needed

EDUCATION AND EXPERIENCE        
                       
Culinary Arts Degree or 1-2 years experience in multi-purpose, high volume Catering Operation

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL DEMANDS 

•    While performing the duties of this job, the employee is regularly required to stand and walk for long periods at a time
•    Required to stoop and lift
•    Ability to lift 30 pounds to the waist

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

APPLY