Plan Your Stay - FAQS
Q. What is the Address of Silver Spurs Arena?A. Osceola Heritage Park 1875 Silver Spur Lane Kissimmee, FL 34744
Q. Are there ATM machines at the Silver Spurs Arena?A. Yes, there is an ATM in the South lobby and other ATM machines may be provided depending on the event.
Q. How do I order tickets for OHP events?A. Tickets can be purchased through Ticketmaster 1-800-745-3000, Ticketmaster outlets, www.ticketmaster.com, www.ohpark.com and the Arena Box Office.
Q. What are the Arena Box Office hours?A. The Silver Spurs Arena Box Office is open Monday - Friday 10:00 a.m. - 4:00 p.m., Saturday and Sunday CLOSED (Unless there is a ticketed event.)
Q. Can I use a credit card at the Box Office?A. Yes the Silver Spurs Arena accepts cash and credit cards. The credit cards we accept are: Visa, Master Card and American Express.
Q. How do I purchase group tickets?A. Group Discounted tickets are available to all family shows and some concerts at the Silver Spurs Arena. To inquire about group tickets please call 321-697-3321.
Q. Where is the Arena Box Office and Will-Call / Ticket Pick-up located?A. Both the Silver Spurs Arena Box Office as well as the Will-Call window are located at the Southside of the Arena, the same side as route 192.
Q. Do you offer gift Certificates?A. YES, they can be purchased in person at the Box Office windows, and come in $5.00, $10.00, $25.00, $50.00 and $100.00 denominations. They are redeemable at the Box Office and can be used toward a ticket purchase for any event that we sell tickets for.
Q. Does my child need a ticket?A. For most events, children under the age of two are not required to have a ticket. HOWEVER, should you wish for your child to have their own seat, a ticket is required. Shows intended for a younger audience (i.e., Sesame Street Live, Bob the Builder Live) usually require that children over the age of one have a ticket.
Q. Can I bring food into the Silver Spurs Arena or Exhibition Building?A. Patrons may NOT bring food into the Silver Spurs Arena or the Exhibition Building. There are concession stands available throughout the building.
Q. I am bringing a bus to the show, where do I park?A. Parking staff will direct you to bus parking. There is a bus parking fee of $20 per bus.
Q. Where is accessible parking located at the Silver Spurs Arena?A. Accessible parking is available in Osceola Heritage Park. Parking staff will direct cars to proper parking when asked.
Q. Does the Silver Spurs Arena and the Exhibition Building have Valet Parking?A. The Silver Spurs Arena and the Exhibition Building does offer Valet Parking. Valet Parking is available at any ticketed event at either building. The cost for this service is $10 per car. Valet Parking drop off zone is located at the corner in between the Silver Spurs Arena and the Exhibition Building. When coming on property let the parking attendant know you are going to take advantage of this service and you’ll be directed to the designated area.
Disclaimer; Neither Osceola Heritage Park nor Osceola County are responsible for any lost, stolen or damage to any car or property within the car, utilizing this service at any event at Osceola Heritage Park.