Overview - Employment

Position:                 RUNNER
Reports to:              Stand Manager/F&B Manager
FLSA status:          Hourly, Part-Time Per Diem

SUMMARY
Primary duty is to assist the cashiers with filling orders for our customers, also cooking and preparing food in the concession stand.

ESSENTIAL DUTIES AND FUNCTIONS
Work as a team.
Be able to follow written and verbal instructions.
Assist the cashiers with filling orders for our customers.
Assist the stand manager in preparing product for sale in the concession stand.
(Pretzels, hotdogs, etc.) Stocking beverages, candy, chips etc.
Cleaning and maintaining counters and equipment.
Assist with controlling waste.
Assist with keeping an accurate inventory count.
Must obtain Safestaff training within 90 days of employment.
Follow all policies and procedures of SMG.
Other duties as assigned.

QUALIFICATIONS

Must be willing to work as a team
Have working knowledge of the food industry
Be able to follow verbal and written instructions
Able to work closely with others
Great customer service skills
Clean professional appearance
Must be able to adhere to uniform policy

EDUCATION AND WORK EXPERIENCE
Prior experience in the food and beverage industry preferred.

PHYSICAL DEMANDS
Able to stand and walk for long periods of time.
Able to perform tasks repetitively.

WORKING ENVIRONMENT/CONDITIONS
Loud, concert like settings.
Occasionally outdoor events.
Must be able to work in a fast paced environment.

HOURS OF WORK AND TRAVEL REQUIREMENTS
Hours must be flexible (days, nights, weekends, and holidays)
Can work long hours when required

TO APPLY
SMG/Osceola Heritage Park
1875 Silver Spur Lane
Kissimmee, FL 34744

Fax: 321-697-3313
EMAIL: emartinez@ohpark.com
No Phone Calls

SMG is an Equal Opportunity Employer

Position:                  Cashier
FLSA status:           Hourly – Part-Time Per Diem
Reports to:              Stand Manager / F&B Manager

SUMMARY
Sell menu items at the concession stand as well as providing good customer satisfaction as well as controlling waste.

ESSENTIAL DUTIES AND FUNCTIONS
Assist in the set up of the stand prior to event, (cooking pretzels, making hotdogs etc.)
Taking orders from customers and ringing them in on registers.
Handling money in accordance with the policies of this company.
Keeping track of all voids and over rings.
Help with post event break down, (cleaning, putting stock away, etc.)
Checking ID for alcohol sales and enforcing alcohol policies.
Verifying starting bank with money manager.
Assist with keeping an accurate inventory count.
Balance revenue sheet after each event.
Provide excellent customer service.
Follow all policies and procedures of SMG.
Must obtain SafeStaff training within 90 days of employment.
Other duties as assigned

QUALIFICATIONS
Ability to work as a team.
Great customer service skills.
Be able to follow verbal and written instructions.
Familiar with cash handling procedures.
Excellent math skills.
Clean, professional appearance.
Must be able to adhere to our uniform policy.
Have a working knowledge of the F&B Industry.

EDUCATION AND WORK EXPERIENCE
Must have cashier experience.
Excellent math skills.

PHYSICAL DEMANDS
Must be able to stand for long periods of time.
Must be able to work in a fast paced environment.

WORKING ENVIRONMENT/CONDITIONS
Loud, concert type setting.
Occasionally work outdoor events.

HOURS OF WORK AND TRAVEL REQUIREMENTS
Must be flexible with hours worked. (Days, nights, weekends, holidays)
Can work long hours when required.

TO APPLY:
SMG/Osceola Heritage Park
1875 Silver Spur Lane
Kissimmee, FL 34744

Fax: 321-697-3313
EMAIL: emartinez@ohpark.com
No Phone Calls

SMG is an Equal Opportunity Employer

Position:           Banquet Server
Reports to:        Banquet Manager
FLSA status:      Hourly, Part-Time Per Diem

SUMMARY
To work both Banquet and Arena Functions within the Catering Department to include, Suite Attendant, Reception Events, Cart Service and any other function serving food and beverage items.

ESSENTIAL DUTIES AND FUNCTIONS
Assist with set up and organization of catered event.
Serve food and beverage at events.
Assist Patrons, providing excellent customer service.
Assist with break down and clean up of catered event.
Maintaining all Banquet equipment cleanliness.
Attention to detail and consistency in every aspect of service is a must.
Position is very hands on.
Fulfilling the service per each Banquet Event Order (BEO).
Help enforce all policies and procedures of the company.
Enforce all alcohol policies.
Be able to follow written and verbal instructions.
Obtain Safe Staff training within 90 days of employment.
Other duties as assigned.

QUALIFICATIONS
Be willing to work as a team.
Have good communication and people skills.
Ability to undertake and complete multiple tasks.
Creative in designing buffet décor.
Must be able to adhere to uniform policy.
Have a clean professional appearance.
Have a working knowledge of the food and beverage industry.
Be able to work unsupervised.

EDUCATION AND WORK EXPERIENCE
Have worked in the food service industry.

PHYSICAL DEMANDS
Be able to stand and walk for long periods of time.
Work in a fast paced environment.
Must be able to lift and carry trays of ten entrees.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORKING ENVIRONMENT/CONDITIONS
Loud, concert type setting at times.
Be able to work outdoor events.

HOURS OF WORK AND TRAVEL REQUIREMENTS
Must be flexible with hours. (Days, nights, week ends, holidays)
Can work long hours when required.

TO APPLY:
SMG/Osceola Heritage Park
1875 Silver Spur Lane
Kissimmee, FL 34744

Fax: 321-697-3313
EMAIL: emartinez@ohpark.com
No Phone Calls

SMG is an Equal Opportunity Employer

Position:            Stand Manager
FLSA status:      Hourly, Part-Time Per Diem
Reports to:         Concession Manager

SUMMARY
Handles the operations, issues and situations in a concession stand during an event. To oversee the concession and control inventory during events.

ESSENTIAL DUTIES AND FUNCTIONS
Verify the beginning and ending inventory counts in concession stands.
Assist with the training of any new concession workers.
Keeps track of inventory as it comes to and leaves the stand.
Maintain enough product so it’s available to ours guest at all times.
Help enforce all policies and procedures of the company.
Enforce all alcohol policies of this facility.
Ensure that all paperwork is filled out properly.
Obtain Safe staff training within 90 days of employment.
Other duties as assigned
Provide excellent customer service skills

QUALIFICATIONS
Have a desire to work as a team.
Good customer service skills.
Good people skills
Be able to follow written and verbal instructions.
Able to supervise other employees.
Must be able to make decisions on the own and contact management when necessary.
Must have good cash handling skills.
Maintain a clean and professional appearance at all times.
Must be able to adhere to all uniform policies.

EDUCATION AND WORK EXPERIENCE
Must have some prior knowledge in the food service industry.
Must obtain and maintain an approved sanitation class that is required from state.
Has working knowledge of the F&B Industry.

PHYSICAL DEMANDS
Must be able to stand on their feet for long periods at a time.
Be able to work in a fast paced environment.

WORKING ENVIRONMENT/CONDITIONS
Loud concert type setting.
Fast passed at times.
Be able to work outdoors when necessary.

HOURS OF WORK AND TRAVEL REQUIREMENTS
Flexible schedule. (Days, nights, weekends, holidays)
May be required to work long hours.

TO APPLY:
SMG/Osceola Heritage Park
1875 Silver Spur Lane
Kissimmee, FL 34744

Fax: 321-697-3313
EMAIL: emartinez@ohpark.com
No Phone Calls

SMG is an Equal Opportunity Employer

Position:            Banquet Captain
FLSA status:     Hourly – As needed
Department:      Catering
Reports to:        Catering Manager

SUMMARY
This position oversees all Banquet Functions to include, coffee breaks, buffet, plated and reception events and all functions serving any food & beverage items.

ESSENTIAL DUTIES AND FUNCTIONS
Serve as liaison between employees and management
Set up and Organization of Catered Event
Break down and Clean up of Catered Event
Maintaining all banquet equipment cleanliness and annual maintenance.
Fulfilling the service per each Banquet Event Order (BEO).
Help enforce all policies and procedures of the company.
Enforce all alcohol policies.
Enforce the Policies and Procedures of Savor… Catering By SMG
Adhere to Health Department Regulations
Be able to follow written and verbal instructions
Manage banquets in absence of Catering Manager or Banquet Supervisor
Position is very hands on with excessive interaction with clients during events
Other duties as assigned.

QUALIFICATIONS
Must be creative in designing buffet presentations and coffee break décor
Attention to detail and consistency in every aspect of service is a must
Excellent organizational, planning, communication, and inter-personal skills
Ability to undertake and complete multiple tasks
Advanced oral and written communication skills
Strong orientation to customer service and ability to work with other staff members in the facility
Must be able to adhere to uniform policy and have a clean professional appearance.
Have knowledge of the food and beverage industry.
Be able to work unsupervised.
Be able to supervise other employees
Serve Safe Manager Certified

EDUCATION AND WORK EXPERIENCE
1-2 years experience supervising other employees in the food service industry.
1-2 years experience in banquet setup and supervision

PHYSICAL DEMANDS
Be able to stand and walk for long periods of time.
Work in a fast paced environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORKING ENVIORMENT/CONDITIONS
Loud, concert type setting at times.
Be able to work outdoor events.

HOURS OF WORK AND TRAVEL REQUIREMENTS
Must be flexible with hours. (Days, nights, week ends, holidays)
Can work long hours when required.

TO APPLY:
SMG/Osceola Heritage Park
1875 Silver Spur Lane
Kissimmee, FL 34744

Fax: 321-697-3313
EMAIL: emartinez@ohpark.com

No Phone Calls
SMG is an Equal Opportunity Employer

Job Title:                      Engineer
Department:                Operations
Reports To:                  Director of Operations
FLSA Status:                Full-Time - Hourly

Position Summary
Maintains in good working condition all facility equipment including electrical plants; lighting and climate control systems, HVAC, plumbing, roofing systems, telecommunications, and maintenance/cleaning equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Repairs and maintains all facility systems and equipment
Inspects systems throughout facility to detect malfunctions or breakdowns
Investigates malfunctions or breakdowns of systems to diagnose causes and locate the source of the problem
Implements corrective actions and solutions
Anticipates potential malfunctions or breakdowns and takes appropriate action to prevent or minimize curtailment of services
Operates auxiliary supply systems when a breakdown occurs
Coordinates shutdown and start-ups of utilities when conditions require it
Follows procedures for use of Work Orders and SMG Maintenance Manager systems
Adheres to OSHA, NFPA and other applicable safety codes.
Able to work with Cam lock Systems.
Maintain current electrician's license or identification card to meet governmental regulations
Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools
Connect wires to circuit breakers, transformers, or other components
Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes
Advise management on whether continued operation of equipment could be hazardous
Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system
Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and test lamps
Perform business management duties such as maintaining records and files, preparing reports and ordering supplies and equipment
Repair or replace wiring, equipment, and fixtures, using hand tools and power tools
Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring, equipment, and fixtures
Place conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes
Perform physically demanding tasks, such as digging trenches to lay conduit and moving and lifting heavy objects
Provide preliminary sketches and cost estimates for materials and services
Provide assistance during emergencies by operating floodlights and generators, placing flares, and driving needed vehicles
Other duties may be assigned.

QUALIFICATIONS

Graduate of an accredited technical school
Electrician License and 2+ year hands-on electrical experience
Ability to prioritize and handle multiple projects simultaneously
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
Excellent organization and communication skills
Professional presentation, appearance and work ethic
Skilled at working independently to make decisions that benefit the company
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours as needed
Sufficient computer skills to operate BMS or other automated systems.

Physical Demands

Climbing staircases multiple times per day on event days.
Must regularly lift and/or move up to 50 lbs. and over
Position requires physical ability to move about large facilities, including being on feet and walking for prolonged periods, bending, crouching, reaching, kneeling, crawl, grabbing and/or standing up to and over 8-10 hours daily
Will work both indoors and outdoors as required by the function
This position may need to perform work in high areas
Must be able to operate equipment as required.
Position requires being able to be exposed to high noise levels during concerts and other events
Position requires working extended hours, flexible hours including nights, weekends and holidays, based on event schedule

TO APPLY:
SMG/Osceola Heritage Park
1875 Silver Spur Lane
Kissimmee, FL 34744

Fax: 321-697-3313
EMAIL: emartinez@ohpark.com

No Phone Calls
SMG is an Equal Opportunity Employer